---
title: "PagerDuty incident activity export to dashboard · Every Number"
url: "https://everynumber.app/exports/pagerduty-incidents"
description: "Turn the PagerDuty incident activity export you already download into a dashboard with a receipt for every number. Every Number picks the By person screen for this file, with no setup."
updated: "2026-10-28"
---

[Exports](https://everynumber.app/exports) · PagerDuty

# PagerDuty incident activity export to dashboard

Upload the file you already download from PagerDuty. Every Number reads it with no setup, picks a screen, and puts a receipt on every number.

> The question behind this file
>
> How many incidents hit each service this month, how fast were they acknowledged and resolved, and how often were people paged at night?

What you get

## By person

One row per person, with their numbers side by side.

Resolved by names who handled each incident, so TTA, TTR and TTE are compared person by person.

You can switch it to Breakdown, This period vs last, Key numbers under “How it's read”.

Click any number for its receipt: the rule, the rows it used, and the rows it left out.

## Getting the file

1. ### Download it from PagerDuty
   In PagerDuty, go to Analytics, then Insights, and select the Incident Activity tab. Set the date range and filters, then click Export CSV. Large reports arrive by email, and Insights needs a Professional plan or higher.
   [PagerDuty's guide](https://docs.pagerduty.com/incident-management/analytics/insights/insights-filters#export-csv)
2. ### Know what a row is
   One row is one incident.
3. ### Upload it as it is
   No cleanup first. Title rows, totals rows and repeated headers are skipped and listed in each receipt.

**The 44 columns we tested with, from PagerDuty's documentation**

Number · Incident Type · Title · Urgency · Priority · Service · Created at · Resolved by · Auto Resolved · Responders · TTA · TTR · Response Effort · Escalations · Incident ID · Status · Service ID · Team · Team ID · Escalation Policy · Escalation Policy ID · Assigned User IDs · Assigned Users · Acknowledged User IDs · Acknowledged Users · Joined User IDs · Joined Users · Resolved at · Resolved by User ID · Active Responders · TTE · TTM · User Defined Response Effort · Assignments · Reassignments · Acknowledgements · Timeout Escalations · Manual Escalations · Notifications · Interruptions · Business Hour Interruptions · Off Hour Interruptions · Sleep Hour Interruptions · Total Snoozed Seconds

## How we know

In our [reading test](https://everynumber.app/exports) (updated Oct 28, 2026), this file got By person, the screen that answers the question above. The column names are PagerDuty's; the rows were generated to fit them, since we don't have your file. Your export may have more or fewer columns, and Every Number shows how it read each one before you build.

[Try your PagerDuty export](https://everynumber.app/try)

[See a live example](https://everynumber.app/examples)

## More exports

- [Zendesk ticket export](https://everynumber.app/exports/zendesk-tickets)
- [Help Scout report export](https://everynumber.app/exports/help-scout-reports)
- [Front conversations export](https://everynumber.app/exports/front-conversations)
- [Linear issues export](https://everynumber.app/exports/linear-issues)
- [All 100 exports](https://everynumber.app/exports)